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Chick-fil-A Trials Mobile Drive-Thru with Conveyor Belt and Chute

August 2, 2023 | By Kali Girl

Chick-Fil-A is embracing the digital revolution with two new restaurant concepts designed to enhance the speed and convenience of to-go orders, reports CBS News.

According to Chick-fil-A’s Executive Director, Khalilah Cooper, digital orders have become dominant in some markets, accounting for more than half of all orders.

To reduce wait times for customers, the fast-food chain plans to launch a drive-thru restaurant in the Atlanta metropolitan area. The Atlanta location will boast four drive-thru lanes, two of which will cater exclusively to mobile order pickups.

The restaurant’s kitchen will be double the size of typical Chick-fil-A locations and incorporate an innovative overhead conveyor belt system connected with chutes that run down the sides for efficient order preparation.

Both restaurants are scheduled to open in 2024.

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