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Airline Spirit Gate Agent Fired For Escorting Child To Incorrect Flight

December 30, 2023 | By Kali Girl

In a recent statement, Spirit Airlines announced that the individual responsible for escorting a child onto the wrong flight has been terminated from their position, reports CNN. The incident involved a 6-year-old who was meant to travel from Philadelphia to visit his grandmother in Fort Myers, Florida but mistakenly ended up on a flight to Orlando. 

“To better understand what occurred, we immediately launched a thorough internal investigation and discovered that a gate agent in Philadelphia (PHL) escorted the child to the incorrect aircraft,” Spirit Airlines said in a statement. “This agent is no longer working with Spirit, and any individual whose actions resulted in the incorrect boarding will be held accountable for failing to follow our procedures.”

Spirit Airlines apologized for the mistake and assured that the child was under the continuous supervision of a Spirit employee. The airline is reinforcing its procedures with the team and maintaining communication with the child’s family. 

Maria Ramos, identified as the child’s grandmother, expressed panic when her grandson was not on the initially designated flight, prompting her to drive nearly 160 miles from Fort Myers to Orlando on December 21 to pick up the child.

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